feat: remove plain and move to pylon

backend/package-lock.json

@@ -49,7 +49,6 @@
         "@sindresorhus/slugify": "1.1.0",
         "@slack/oauth": "^3.0.1",
         "@slack/web-api": "^7.3.4",
-        "@team-plain/typescript-sdk": "^4.6.1",
         "@ucast/mongo2js": "^1.3.4",
         "ajv": "^8.12.0",
         "argon2": "^0.31.2",
@@ -5678,14 +5677,6 @@
         "uuid": "dist/bin/uuid"
       }
     },
-    "node_modules/@graphql-typed-document-node/core": {
-      "version": "3.2.0",
-      "resolved": "https://registry.npmjs.org/@graphql-typed-document-node/core/-/core-3.2.0.tgz",
-      "integrity": "sha512-mB9oAsNCm9aM3/SOv4YtBMqZbYj10R7dkq8byBqxGY/ncFwhf2oQzMV+LCRlWoDSEBJ3COiR1yeDvMtsoOsuFQ==",
-      "peerDependencies": {
-        "graphql": "^0.8.0 || ^0.9.0 || ^0.10.0 || ^0.11.0 || ^0.12.0 || ^0.13.0 || ^14.0.0 || ^15.0.0 || ^16.0.0 || ^17.0.0"
-      }
-    },
     "node_modules/@grpc/grpc-js": {
       "version": "1.12.2",
       "resolved": "https://registry.npmjs.org/@grpc/grpc-js/-/grpc-js-1.12.2.tgz",
@@ -9970,18 +9961,6 @@
       "optional": true,
       "peer": true
     },
-    "node_modules/@team-plain/typescript-sdk": {
-      "version": "4.6.1",
-      "resolved": "https://registry.npmjs.org/@team-plain/typescript-sdk/-/typescript-sdk-4.6.1.tgz",
-      "integrity": "sha512-Uy9QJXu9U7bJb6WXL9sArGk7FXPpzdqBd6q8tAF1vexTm8fbTJRqcikTKxGtZmNADt+C2SapH3cApM4oHpO4lQ==",
-      "dependencies": {
-        "@graphql-typed-document-node/core": "^3.2.0",
-        "ajv": "^8.12.0",
-        "ajv-formats": "^2.1.1",
-        "graphql": "^16.6.0",
-        "zod": "3.22.4"
-      }
-    },
     "node_modules/@techteamer/ocsp": {
       "version": "1.0.1",
       "resolved": "https://registry.npmjs.org/@techteamer/ocsp/-/ocsp-1.0.1.tgz",
@@ -15180,14 +15159,6 @@
       "integrity": "sha512-EtKwoO6kxCL9WO5xipiHTZlSzBm7WLT627TqC/uVRd0HKmq8NXyebnNYxDoBi7wt8eTWrUrKXCOVaFq9x1kgag==",
       "dev": true
     },
-    "node_modules/graphql": {
-      "version": "16.9.0",
-      "resolved": "https://registry.npmjs.org/graphql/-/graphql-16.9.0.tgz",
-      "integrity": "sha512-GGTKBX4SD7Wdb8mqeDLni2oaRGYQWjWHGKPQ24ZMnUtKfcsVoiv4uX8+LJr1K6U5VW2Lu1BwJnj7uiori0YtRw==",
-      "engines": {
-        "node": "^12.22.0 || ^14.16.0 || ^16.0.0 || >=17.0.0"
-      }
-    },
     "node_modules/gtoken": {
       "version": "7.1.0",
       "resolved": "https://registry.npmjs.org/gtoken/-/gtoken-7.1.0.tgz",

backend/package.json

@@ -157,7 +157,6 @@
     "@sindresorhus/slugify": "1.1.0",
     "@slack/oauth": "^3.0.1",
     "@slack/web-api": "^7.3.4",
-    "@team-plain/typescript-sdk": "^4.6.1",
     "@ucast/mongo2js": "^1.3.4",
     "ajv": "^8.12.0",
     "argon2": "^0.31.2",

backend/src/lib/config/env.ts

@@ -166,8 +166,7 @@ const envSchema = z
     OTEL_COLLECTOR_BASIC_AUTH_PASSWORD: zpStr(z.string().optional()),
     OTEL_EXPORT_TYPE: z.enum(["prometheus", "otlp"]).optional(),
 
-    PLAIN_API_KEY: zpStr(z.string().optional()),
-    PLAIN_WISH_LABEL_IDS: zpStr(z.string().optional()),
+    PYLON_API_KEY: zpStr(z.string().optional()),
     DISABLE_AUDIT_LOG_GENERATION: zodStrBool.default("false"),
     SSL_CLIENT_CERTIFICATE_HEADER_KEY: zpStr(z.string().optional()).default("x-ssl-client-cert"),
     WORKFLOW_SLACK_CLIENT_ID: zpStr(z.string().optional()),

backend/src/server/routes/index.ts

@@ -1242,7 +1242,8 @@ export const registerRoutes = async (
   });
 
   const userEngagementService = userEngagementServiceFactory({
-    userDAL
+    userDAL,
+    orgDAL
   });
 
   const slackService = slackServiceFactory({

backend/src/server/routes/v1/user-engagement-router.ts

@@ -21,7 +21,7 @@ export const registerUserEngagementRouter = async (server: FastifyZodProvider) =
     },
     onRequest: verifyAuth([AuthMode.JWT]),
     handler: async (req) => {
-      return server.services.userEngagement.createUserWish(req.permission.id, req.body.text);
+      return server.services.userEngagement.createUserWish(req.permission.id, req.permission.orgId, req.body.text);
     }
   });
 };

backend/src/services/user-engagement/user-engagement-service.ts

@@ -1,87 +1,44 @@
-import { PlainClient } from "@team-plain/typescript-sdk";
+import axios from "axios";
 
 import { getConfig } from "@app/lib/config/env";
 import { InternalServerError } from "@app/lib/errors";
 
+import { TOrgDALFactory } from "../org/org-dal";
 import { TUserDALFactory } from "../user/user-dal";
 
 type TUserEngagementServiceFactoryDep = {
   userDAL: Pick<TUserDALFactory, "findById">;
+  orgDAL: Pick<TOrgDALFactory, "findById">;
 };
 
 export type TUserEngagementServiceFactory = ReturnType<typeof userEngagementServiceFactory>;
 
-export const userEngagementServiceFactory = ({ userDAL }: TUserEngagementServiceFactoryDep) => {
-  const createUserWish = async (userId: string, text: string) => {
+export const userEngagementServiceFactory = ({ userDAL, orgDAL }: TUserEngagementServiceFactoryDep) => {
+  const createUserWish = async (userId: string, orgId: string, text: string) => {
     const user = await userDAL.findById(userId);
+    const org = await orgDAL.findById(orgId);
     const appCfg = getConfig();
 
-    if (!appCfg.PLAIN_API_KEY) {
+    if (!appCfg.PYLON_API_KEY) {
       throw new InternalServerError({
-        message: "Plain is not configured."
+        message: "Pylon is not configured."
       });
     }
 
-    const client = new PlainClient({
-      apiKey: appCfg.PLAIN_API_KEY
-    });
-
-    const customerUpsertRes = await client.upsertCustomer({
-      identifier: {
-        emailAddress: user.email
-      },
-      onCreate: {
-        fullName: `${user.firstName} ${user.lastName}`,
-        shortName: user.firstName,
-        email: {
-          email: user.email as string,
-          isVerified: user.isEmailVerified as boolean
-        },
-
-        externalId: user.id
-      },
-
-      onUpdate: {
-        fullName: {
-          value: `${user.firstName} ${user.lastName}`
-        },
-        shortName: {
-          value: user.firstName
-        },
-        email: {
-          email: user.email as string,
-          isVerified: user.isEmailVerified as boolean
-        },
-        externalId: {
-          value: user.id
-        }
+    const request = axios.create({
+      baseURL: "https://api.usepylon.com",
+      headers: {
+        Authorization: `Bearer ${appCfg.PYLON_API_KEY}`
       }
     });
 
-    if (customerUpsertRes.error) {
-      throw new InternalServerError({ message: customerUpsertRes.error.message });
-    }
-
-    const createThreadRes = await client.createThread({
-      title: "Wish",
-      customerIdentifier: {
-        externalId: customerUpsertRes.data.customer.externalId
-      },
-      components: [
-        {
-          componentText: {
-            text
-          }
-        }
-      ],
-      labelTypeIds: appCfg.PLAIN_WISH_LABEL_IDS?.split(",")
+    await request.post("/issues", {
+      title: `New Wish From: ${user.firstName} ${user.lastName} (${org.name})`,
+      body_html: text,
+      requester_email: user.email,
+      requester_name: `${user.firstName} ${user.lastName} (${org.name})`,
+      tags: ["wish"]
     });
-
-    if (createThreadRes.error) {
-      throw new InternalServerError({
-        message: createThreadRes.error.message
-      });
-    }
   };
   return {
     createUserWish